Welcome to Balnuts Organics Customer Service!
At Balnuts Organics, we prioritize your satisfaction, and therefore, we are committed to providing exceptional customer service. If you have any questions regarding your order, or if you need assistance with returns, our dedicated support team is always ready to help. Furthermore, we offer a comprehensive FAQ section that addresses common inquiries, ensuring you find answers quickly. In addition, our live chat feature allows you to connect with us in real-time for immediate assistance. Ultimately, our goal is to make your shopping experience seamless and enjoyable, so please don’t hesitate to reach out—we’re here for you every step of the way!
📞 Contact Us
- Email: support@balnuts.com
Response time: Within 24 hours - Phone: +92 3299647643 (Available Monday – Sunday, 9am – 8pm)
📋 Frequently Asked Questions
Orders and Shipping
- How can I track my order?
Log into your account and view “Order History” or click the tracking link in your confirmation email. - What are the shipping options?
We offer standard shipping. Delivery times are displayed at checkout.
Returns and Refunds
- What’s your return policy?
You may return items within 15 days if they’re in original condition. Read full policy. - How do I request a refund?
Refunds are processed upon receiving your return. Contact us for more details.
🚚 Shipping and Delivery
We aim to get your items to you as quickly as possible. See our options below:
- Standard Shipping: 3-5 business days
Shipping costs are calculated at checkout.
🔄 Returns and Refunds
We want you to be happy with your purchase! If you’re not completely satisfied:
- Eligibility: Returns accepted within 15 days.
- Condition: Item must be in original packaging.
- Process: Email support@balnuts.com with your order number, and we’ll guide you.
Refund Timeline: 5-7 business days after we receive the returned item.
👤 Account Support
Need help with your account? Here are some quick tips:
- Forgot your password? Click “Forgot Password” on the login page to reset it.
- Update account information: Log in and go to “Account Settings.”
- Check order history: View previous orders in the “Order History” section.
Connect With Us! 🌐
Follow us on social media for updates, promotions, and more ways to reach us!